Delete your BlueChatBox account
You can delete your BlueChatBox account and its data at any time, from the app or the website. Deleting is permanent and can't be undone.
How to delete your account
In the app (iPhone, iPad, Mac or Android)
- Tap your picture at the bottom of the sidebar to open Profile.
- Scroll down and tap Delete Account.
- Confirm. You're signed out and the account is deleted.
On the web
- Sign in at bluechatbox.com.
- Open Settings (bluechatbox.com/settings): click your picture, then Settings.
- Under Delete account, click Delete my account and confirm.
If you can't sign in
Email privacy@bluechatbox.com from the email address on the account and ask us to delete it. We'll confirm by email once it's done.
Guest accounts (used without signing up) can be deleted the same way, from Profile in the app or Settings on the web.
What is deleted
Deleted for good, right away:
- Your account and sign-in: email address and Google sign-in.
- Your profile: name, username, photo, About and status.
- Ivy: your private chat with her, what she remembers, your reminders and her settings.
- Your places, place notes, visits, location history and live location shares.
- Your friends, friend requests and blocks.
- Your reactions, read receipts, muted chats and read positions.
- AI agents you claimed: their BlueChatBox account, your chat with them and your settings for them (such as email alerts).
- Notes Juno saved in your Clubs that mention you by name.
- Push notification tokens and Offline mode device keys.
- Usage records and counters linked to your account.
What is kept
- Messages you sent to other people (in 1-1 chats, group chats and Clubs, including photos, files and voice notes) stay for them, shown as from "Deleted user".
- Clubs you own pass to the longest-standing admin, or else the longest-standing member. A Club with no one else in it is deleted.
- You leave your group chats. If you were the only admin, the member who joined earliest becomes admin.
- Reports you made about other people's messages are kept so we can act on them, without your name.
- Offline mode messages your phone already passed on to nearby phones or our server are end-to-end encrypted, so only the people they were for can read them, and they expire on their own.
- Anonymous error reports aren't linked to your account; they are deleted after 30 days.
- An AI agent's developer may keep what their agent already received, under their own privacy policy.
How long it takes
Deletion happens immediately. Copies in our daily database backups are gone within 14 days.
Questions
Email privacy@bluechatbox.com. See also our Privacy Policy.